Industries

"At Backtrend we integrate services and solutions that are always client-oriented, with a high level of connection and experience in each industry of the sector."

The specialization and better understanding of a customer’s business challenges can only be achieved through a precise focus on those industries and processes that need it most.

Being true business partners means solving the most complex challenges and profoundly understanding and interpreting each industry’s data. This is possible through the creation of solutions that understand the industry in which each client company that employs Backtrend operates.

Consumer and Retail

Consumer and Retail

The customer today is better informed and has higher expectations than ever before; his preferences are becoming more and more specialized; they nowadays require one-on-one service even more. Companies in the retail sector need to respond with personalized prices and/or promotions in real time and through multiple channels.

At Backtrend we integrate the collaboration channels with your customers, suppliers, and business partners so that they are operated digitally, with confidence that they comply with the each sector’s regulations.

Banking and Insurance

Banking and Insurance

The finance, banking, and insurance industries require a boost in their revenue growth, a reduction in costs to increase operating margins, and compliance with complex and ever-changing regulations. Resources are stretched too thin. The yield curves have decreased and a return on loans and investment in new business ventures are seemingly unattainable.

At Backtrend we contribute to the improvement of operations, customer experience and risk management in tandem with reduction in the overall cost of collaborating with clients, suppliers, and business partners. Our solutions include: personalized account statements, customer behavior analysis, and digital modelling of principals among others.

Services

Services

At Backtrend we strengthen the business process, optimizing a company’s operations. The service sector is facing several significant challenges in the digital era; among these the challenges that stand out the most are those of increasing consumer confidence, increasing or even maintaining market share, and efficiently communicating with customers, suppliers, and business partners.

Our services permit the reconciliation of information through mobile phone and delivery of electronic documents in a safe and quick way, all with the high level of personalization that is now desired.

Government

Government

The government sector and other public organizations are challenged with the need to transform their processes to keep up with the digital change in order to promote tax responsibility, efficiency, and transparency while operating under limited resources; they also need to provide more and better governmental services while combating the issue of information security.

Our consultants are experts in digital transformations within the government sector, using collaborative tools that forge a closer relationship between civilians and their community, state, and federal governments.